Route Supervisor - CDL Class B License Preferred but not Mandatory

Location: New Brunswick, NJ
Date Posted: 01-09-2018
Unitex is the industry leading medical textile rental service provider serving the Healthcare industry. We operate eleven processing facilities located in the Five-State area. Since 1915, we are a privately held, family run business. Our customer base consists of more than 3,000 clients throughout the Northeast, including acute-care facilities, nursing homes, long-term and assisted living facilities, surgi-centers and diagnostic clinics, as well as professional, medical and dental offices.
Unitex is experiencing unprecedented growth! Due to this growth, we are in search of a highly skilled Route Supervisor for our facility in New Brunswick, NJ.
Customer Service Responsibilities:
•Establish and maintain customer contact on a regular basis
•Introduce new products/services to customers
•Address issues regarding credit requests, credit and payment terms, contract status, service delivery frequency and service days with customers
•Participate in route settlement with the goal of improving issue resolution and paperwork integrity
•Schedule new account installations, including day stop sequence, first deliveries and other matters with the customer
•Other service related duties as appropriate
Supervisory Responsibilities:
•Supervises 3-5 route drivers. This includes training, developing and disciplining
•Fills in for drivers as required
•Regularly goes out with drivers to monitor driver’s customer service skills and job safety skills
Job Requirements:
•CDL Class B preferred
•Route experience in a service environment
•Demonstrated customer service skills
•Strong management and communications skills
•Must be able to supervise drivers
•Efficient time management skills
•Must be able to resolve issues in the appropriate time frame.
•Must be organized with excellent follow-up skills
•Very strong interpersonal and telephone skills.
•Good with numbers
•Clean driver’s license
•Job is physical in nature – must be able to lift up to 50 pounds repeatedly and move carts with wheels
•Salary: $52K/year
10A Van Dyke Avenue
New Brunswick, NJ  08901
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